Getting Oriented
University Student Services
The following brief summary of services will help you begin to get settled at Carnegie Mellon. For more detailed information regarding student services, please consult the university's graduate student website.
Enrollment Services (“The Hub”)
The Hub is the central location for obtaining your ID, course registration, and other enrollment services. It is located in Warner Hall, Room 28A. Please see the Enrollment Services website for for additional information such as the schedule of classes.
Housing Services
Located in Morewood Gardens E-Tower, the Housing Services (x8-2139) will furnish you with listings of rentals in the vicinity. Housing Services offers a website with information about finding housing in Pittsburgh.
Payroll Office
Detailed questions regarding your paycheck (income tax, etc.) should be directed to personnel in this office, located at 4516 Henry St. Note that Tim Sager, Business Manager for the Chemistry Department, (x8-3343) should be consulted first.
University Health Services
Located in the first floor of Morewood Gardens E-101 (x8-2157), University Health Services can provide information regarding health insurance and a variety of basic medical care. Hours of operation
Counseling and Psychological Services (CAPS)
Located in Morewood Gardens E-Tower (x8-2922), CAPS provides short-term counseling for stress, depression, anxiety, and other personal concerns and referrals to local psychologists and psychiatrists for continuing care. For emergencies after hours, a staff member can be reached by calling 412-268- 2922.
Campus Police (24 hr. service)
The number to call in case of emergency is x8-2323. Blue phones are also available in strategic locations around campus in case of emergency. This office also coordinates an escort service for students working late to ensure your safety on campus. Call the Escort Service at 8-RIDE or 412-268-7433.
Graduate Programs Office (GPO)
The GPO is responsible for support programs for graduate students including some small travel grants, professional development seminars, and events designed for women and students of color.
Office of International Education (OIE)
The Foreign Student Advisors, on the third floor of Warner Hall, are important contacts to assist you with questions about visas. OIE also organizes the International Student Orientation held during the second week of August which international students are required to attend. You can contact them by email at oie@andrew.cmu.edu.
Intercultural Communication Center (ICC)
The ICC provides language training and testing for non-native speakers of English at Carnegie Mellon. Non-native English speakers (NNES) take the International TA Test as soon as the ICC recommends based of TOEFL scores. The ITA Test results determine whether the student is required to participate in ICC programs to meet either the departmental English proficiency requirement or to satisfy university requirements as a TA. Recommendations for training, where needed, are highly individualized and often combine workshops and/or tutoring.